<p>香港政府已要求該市最大的特許公交運營商調查其票價返還機的故障，該機器在修訂後的每位乘客可享受 2 港元（26 美分）交通補貼方案實施當天向乘客提供了免費乘車服務。政府在週六告訴《南華早報》，九龍巴士（KMB）將負責支付在系統故障期間意外提供給符合條件的乘客和其他居民的額外返還款——即修訂方案生效的那一天。發言人表示：“運輸署已命令 KMB 立即調查此事，並核實所有票價返還機的運行情況，以避免未來發生類似事件。KMB 還必須儘快提供一份全面的報告。” 發言人強調，作為公共交通運營商，KMB 應儘快修復其系統。KMB 的返還機用於退還指定長途路線短途乘車的票價差額。乘客需在公交車上支付全額票價，並在公交站的機器上申請返還。有報道稱，一些老年乘客在機器上刷卡時被提供了免費乘車，而不是獲得適當的返還。在修訂後的方案下，持有八達通 JoyYou 卡的老年人和殘疾居民在乘坐超過 10 港元的車程時將被收取票價的 20%，而不是固定的 2 港元。KMB 表示已與更新其系統的承包商進行了跟進。承包商發現個別機器存在問題，但 KMB 強調故障已被修復。該公交運營商強調，沒有乘客被多收費，政府也不需要為公交公司錯誤提供的補貼買單。</p>

載通

華夏中證全指運輸ETF

<p>香港政府已指示城市最大的巴士運營商 KMB 調查在新推出的港幣 2 元交通補貼計劃啓動日出現故障的票價返還機，這些機器錯誤地提供了免費乘車服務。KMB 需負責補償在故障期間發放的額外返還。運輸署已要求 KMB 立即展開調查並提交全面報告。該公司保證政府和乘客不會遭受任何經濟損失，並表示機器的問題已得到解決</p>

<p>The Hong Kong government has demanded that the city’s largest franchised bus operator investigate the malfunctioning of its fare rebate machines, which provided free trips to passengers on the day a revised HK$2 (26 US cents) transport subsidy scheme was implemented. The government told the South China Morning Post on Saturday that KMB would be responsible for paying the additional rebates that it accidentally provided to eligible passengers and other residents during the system malfunction on Friday - the day the revised scheme came into effect. “The Transport Department has ordered KMB to investigate the matter immediately and verify the operation of all fare rebate machines to avoid similar future incidents. It must also provide a comprehensive report shortly,” a spokesman said. “KMB promised that no losses would be incurred by the government, passengers under the fare concession scheme, or the public.” The spokesman stressed that KMB, as a public transport operator, should fix its system as soon as possible. KMB’s rebate machines are used to return the fare difference for short journeys on designated long-haul routes. Passengers are required to pay the full fare on the bus and claim a rebate at the machines at bus stops. Some elderly passengers were reportedly offered free trips when they tapped their Octopus cards on the machines, rather than being given the appropriate rebate. Under the revised scheme, elderly and disabled residents with an Octopus JoyYou Card will be charged 20 per cent of fares for trips costing more than HK$10, instead of the HK$2 flat rate. KMB said it had followed up with the contractor that had updated its system. The contractor found problems with individual machines but KMB stressed that the fault had been fixed. The bus operator stressed that no passengers were overcharged, nor would the government have to pay for subsidies that were erroneously offered by the bus company.</p>
<div class="lb-trans"><p>香港政府已要求該市最大的特許公交運營商調查其票價返還機的故障，該機器在修訂後的每位乘客可享受 2 港元（26 美分）交通補貼方案實施當天向乘客提供了免費乘車服務。政府在週六告訴《南華早報》，九龍巴士（KMB）將負責支付在系統故障期間意外提供給符合條件的乘客和其他居民的額外返還款——即修訂方案生效的那一天。發言人表示：“運輸署已命令 KMB 立即調查此事，並核實所有票價返還機的運行情況，以避免未來發生類似事件。KMB 還必須儘快提供一份全面的報告。” 發言人強調，作為公共交通運營商，KMB 應儘快修復其系統。KMB 的返還機用於退還指定長途路線短途乘車的票價差額。乘客需在公交車上支付全額票價，並在公交站的機器上申請返還。有報道稱，一些老年乘客在機器上刷卡時被提供了免費乘車，而不是獲得適當的返還。在修訂後的方案下，持有八達通 JoyYou 卡的老年人和殘疾居民在乘坐超過 10 港元的車程時將被收取票價的 20%，而不是固定的 2 港元。KMB 表示已與更新其系統的承包商進行了跟進。承包商發現個別機器存在問題，但 KMB 強調故障已被修復。該公交運營商強調，沒有乘客被多收費，政府也不需要為公交公司錯誤提供的補貼買單。</p>
</div>

在新的 2 港元計劃啓動時，KMB 被要求調查那些提供免費巴士乘車的機器