<div id="readability-page-1"><figure> <img src="https://imageproxy.pbkrs.com/https://platform.theverge.com/wp-content/uploads/sites/2/2026/05/mcdonalds.webp/query-Y3JvcD0wLDAsMTAwLDEwMCZxdWFsaXR5PTkwJnN0cmlwPWFsbA?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" width="5123" height="3415" original-src="https://imageproxy.pbkrs.com/https://platform.theverge.com/wp-content/uploads/sites/2/2026/05/mcdonalds.webp/query-Y3JvcD0wLDAsMTAwLDEwMCZxdWFsaXR5PTkwJnN0cmlwPWFsbA"/> <figcaption> </figcaption> </figure> This is The Stepback, a weekly newsletter breaking down one essential story from the tech world. For more news about how AI is seeping into our daily lives, follow Emma Roth. The Stepback arrives in our subscribers' inboxes at 8AM ET. Opt in for The Stepback here. <h2>How it started</h2> In 2021, McDonald's became one of the first major fast-food chains to greet customers with an AI chatbot at the drive-thru. It started small, deploying the voice-ordering technology at 10 of its locations in Chicago. McDonald's developed its drive-thru tech after acquiring Apprente, a startup focused on voice-based, conversational technology in 2019, and later wor … Read the full story at The Verge.</div>

麥當勞

EATZ

麥當勞在 2021 年在芝加哥的 10 個地點推出了人工智能聊天機器人，應用於自駕取餐。這項技術是在收購了專注於語音對話技術的初創公司 Apprente 後開發的。人工智能在快餐行業的應用只是其對日常生活影響的開始

得來速中的聊天機器人只是一個開始