Stock Cash Coupon FAQs

1. How to use

• Stock cash coupons are strictly for trading stocks and ETFs only.
• Only one stock cash coupon can be applied to each order to offset the purchase amount. Any unused portion of the coupon's value will be forfeited thereafter. For example, if the purchase amount is SGD 4 and the stock cash coupon value is SGD 10, only SGD 4 will be credited back to the account, and the remaining SGD 6 (i.e., the unused portion of the stock cash coupon's value) will be forfeited. Therefore, it is crucial to ensure the correct coupon is selected before placing an order.
• Each stock cash coupon is single-use, non-transferable, and cannot be redeemed for cash.
• Every stock cash coupon comes with a specific validity period. Expired coupons will not be reissued and will become invalid after their expiration date.
• The refund amount will be credited to the trading account within 1-2 business days following the settlement date of the contract.
• Long Bridge Securities Pte. Ltd. reserves the right to withhold or deny rewards in cases of illegal or inappropriate activities associated with obtaining the rewards. For any questions or inquiries, please do not hesitate to contact our online customer service.

Coupon application

2. Can I withdraw money directly using a stock cash coupon?

No, the stock cash coupon cannot be directly redeemed for cash. Its primary purpose is to offset the purchase amount. The refund amount will be credited to your trading account within 1-2 business days following the settlement date of the contract.

3. How do I use a stock cash coupon for a transaction?

When placing a buy order, the system will automatically apply an available stock cash coupon. You can modify or remove the stock cash coupon in the "Amount Details" > "Stock Cash Coupon" section when placing an order.

4. Why doesn't the order value decrease when I use a stock cash coupon in the transaction?

The stock cash coupon operates on a refund basis. The refund amount corresponding to the coupon's value will be credited back to your account within 1-2 working days after the settlement.

5. If I use a stock cash coupon worth SGD 500 for an order valued at SGD 300, can I use the remaining SGD 200 later?

No, each stock cash coupon is single use only. Any unused portion of the coupon will be forfeited after it has been applied to an order.

6. I have two stock cash coupons, one worth SGD 50 and another worth SGD 100. If I place three trades valued at SGD 30, SGD 60, and SGD 120, how can I apply the stock cash coupons to receive rebates?

When using stock cash coupons for trades, the system will automatically select the most suitable coupon for each transaction. For instance, the SGD 50 coupon will be applied to the SGD 60 trade, and the SGD 100 coupon will be matched with the SGD 120 trade. The SGD 30 coupon will not be automatically applied because its value exceeds the order amount. Please ensure the correct coupon is selected before you finalize an order. 

This article is for reference only and does not constitute any advice.