How to complete a wire transfer? (Citibank)

Wire transfer is a deposit method for Longbridge Securities. Transfers within the same bank are expected to arrive within 2 hours, while interbank transfers may take 1–3 working days. Longbridge Securities does not charge any fees, but the bank card may incur costs. You need to obtain recipient information from the Longbridge App, complete the transfer via mobile or online banking, and then upload the proof of transfer. Below are the specific process, timeframes, fees, and notes.

Wire transfer process

Step 1. Obtain recipient information.

Industrial and Commercial Bank of China Recipient Information (HKD Only):

Chong Hing Bank Recipient Information (USD Only):

Step 2. Go to the Citibank App > Transfer > New Account.

Step 3. On the Local Payees tab, choose Local Non-Citibank Account in the Payee type section, enter information on the following page, and click Continue.

Industrial and Commercial Bank of China Recipient Information (HKD Only):

Chong Hing Bank Recipient Information (USD Only):

Step 4. After filling in the details, review the information, click OK, and complete the security code verification.

Step 5. Enter the transfer amount and click Pay to complete the transfer.

Step 6. Submit the deposit request on the Longbridge App.

Note: To ensure timely processing, please save a screenshot (or take a photo) of the proof of remittance and upload it via the Longbridge App.

Notes

1. You need to register important information such as a valid mobile phone number, email address, and up-to-date identity documents with your banks.
2. The name on the bank account used for the transfermust match the name on your Longbridgeaccount. You cannot use another person's bank accounts for transfers, and joint bank accounts are currently not supported for deposits. Any refund fees incurred due to non-compliance will be borne by you.
3. It takes time for the bank to process the transfer. Bank notifications stating"transfer initiated"do not indicate immediate receipt by Longbridge. Settlement and approval are required after the funds arrive in Longbridge. Banks and Longbridge do not process transfers during Hong Kong public holidays. Please allow sufficient time for processing.
4. Longbridgecurrently does not accept direct cash deposits.

FAQs

Q1: Does Longbridge charge any fees for wire transfer deposits?

Longbridge does not charge any fees. However, specific fees (if any) are subject to the policies of the bank involved.

Q2: How long does it take for a wire transfer deposit to arrive?

Transfers within the same bank in Hong Kong are expected to arrive within 2 hours, while interbank transfers in Hong Kong may take 1–3 working days. The exact timeframe depends on the bank.

Disclosures

The above guide screenshots are provided by users and are for reference only.

If there are any discrepancies between the screenshots and the actual interfaces, the actual bank interfaces shall prevail. Please confirm the content to be filled in with the bank. Longbridge shall not be held liable for any losses resulting from the use of this guide. For your convenience, this guide may contain links to third-party websites. Longbridge takes no responsibility for the content of any websites linked to or from this site.

Furthermore, Longbridge makes no warranty (either express or implied) regarding the accuracy, legality, reliability, or validity of the content of any other websites.