Deposit via Wise Guide

Notes:

1. To ensure a timely deposit, please note that uploading proof of account is mandatory, and it must include the client's full name, Wise account number, and Wise logo
2. Please be aware that third-party transfers will be rejected, and any fees associated with returning the funds will be borne by the clients (if applicable).
3. Expected completion time: Approximately 5 minutes to up to 3 business days, depending on the currency.

Step 1: Retrieve a Valid Wise Proof of Account

1. Log in to your Wise account.

2. Open the currency account (Note: If the currency account is not available, please add it by selecting the (+) button before continuing further). 

3. Tap the three-dot menu (⋯) in the top-right corner.

4. Select "Get proof of account details" (Note: If the selection is unavailable, it indicates that your account has not been verified. Please complete the account verification process or contact a WISE representative for further assistance)

Sample of a Valid Proof of Account:

Step 2: Retrieve Longbridge Bank Account Information

1. Log in to your Longbridge account

2. Select the Deposit module

3. Select WISE transfer

4. Select preferred currency

5. Record the bank account details

Step 3: Initiate WISE Transfer

1. Go back to the WISE app and click Send

2. Select "Add a recipient"

3. Select preferred currency

4. Select "Enter bank details"

5. Select "a business / organisation"

6. Enter information as per Step 2 above and click Confirm

7. Enter preferred amount

8. Enter the reference for Longbridge as noted in the remarks in Step 2. Review the transaction details, then click "Confirm and Send"

Step 4: Retrieve Proof of Transfer

1. After the transfer is successfully completed, return to the WISE main page.

2. Open the currency account

3. Take a screenshot of the page, containing your WISE account number and the transfer transaction to LONG BRIDGE, as proof of transfer

Step 5: Submit Deposit Notification

1. Return to the Longbridge App and click Upload

2. Upload proof of account (as per Step 1) and proof of transfer (as per Step 4)

3. Enter transaction amount and click "Notify Longbridge on payment"