Longbridge Anti-Fraud Tips
Beware of phishing scams and protect your investment safety
Recently, there have been fraudulent acts of sending text messages, WhatsApp messages or phishing links in the name of financial institutions in the market. Longbridge HongKong would like to remind you to be vigilant, work together to prevent risks and protect your personal funds and information security.
Beware of scam links
WhatsApp messages and mobile phone text messages sent by Longbridge HongKong currently do not contain any external links. If you receive any information claiming to be from Longbridge but with suspicious links, please do not click, forward or reply. It is recommended to verify with our official customer service as soon as possible.
The unified outbound call number of Longbridge HongKong is as follows:
- +852 3851 1777
- +852 3851 1788
Longbridge HongKong WhatsApp number is as follows:
- +852 5223 6373
- +852 5170 2190
- +852 6452 3546
- +852 5161 0057
Two-factor authentication ensures security
Longbridge HongKong has fully enabled the two-factor authentication (2FA) mechanism to protect your identity information and financial security from login, trading to account operations.
Tips: Four ways to improve anti-fraud awareness
- Identify official sources of information: Information is only published through the Longbridge App, official website, and certified social media platforms.
- Do not trust unsolicited messages: If you receive a call or message from someone claiming to be "Longbridge Customer Service," stay alert.
- Do not share personal information: We will never proactively request login credentials through phone calls, emails, or messages.
- Regularly review login records and update passwords: It is advisable to periodically check account security records and develop a habit of changing passwords.
Have any questions? Feel free to inquire anytime
If you have concerns about any information's source or require further assistance, please reach out to us via the following official channels:
- Customer service hotline (Hong Kong): +852 3851 1777 / +852 3851 1788
- WhatsApp: +852 5223 6373
- Official email address: service@longbridge.hk
- Online customer service available through the Longbridge App
Longbridge remains dedicated to providing users with a safe and reliable investment environment.
We remind you that maintaining vigilance is the first step towards safeguarding your investments. Let's enhance fraud prevention awareness together, ensuring a secure start to your investment journey.
Long Bridge HK Limited
May 2025
Office hours of HK Hotline and Whatsapp: 9:00 - 18:00 * (GMT+8) on trading days
Office hours of Global Hotline: Trading days 24 hours; Non-trading days 9:00 - 18:00 * (GMT+8)
Outside of the above service hours, if you have any questions, please contact our online customer service.
Office hours of online customer service:
© 2026 Longbridge
* Offers are subject to terms and conditions
A licensed corporation recognized by the SFC (CE No. BPX066). Holder of License Types 1 (Dealing in Securities), 2 (Dealing in Futures Contracts), 4 (Advising on Securities) and 9 (Asset Management). Also a registered HKEX participant and HKSCC participant.
Registered with the Monetary Authority of Singapore (MAS), Long Bridge Securities Pte. Ltd. is a Capital Markets Services Licence holder and Exempt Financial Adviser (Licence No. CMS101211).
A broker dealer registered with the Securities and Exchange Commission (SEC)(CRD: 314519/SEC: 8-70711), a member of the Financial Industry Regulatory Authority (FINRA) and Securities Investor Protection Corporation (SIPC).
New Zealand registered Financial Service Provider (FSP number: FS600050) and a member of the Financial Dispute Resolution Scheme, a New Zealand independent dispute resolution service provider.
The content and materials published here on this website is for general information only and should not be regarded or deemed to be an offer, invitation, or solicitation, recommendation or advice to buy, sell, subscribe or dispose of any investment products or financial services. It does not take into account the specific personal circumstances, investment objectives, financial situation or particular needs of a person and may be subject to change without notice.
Please consult your financial or other professional advisers if you are unsure about the information contained herein. Investments involve risks. Be aware that investments may increase or decrease in value and that past performance is no guarantee of future returns, you may not get back the amount originally invested. You should not make any investment decision based on this content alone.