How to transfer stocks from Computershare (Alibaba Health employees)?

The process of transferring stocks from Computershare (CS) includes the following six steps:

Step 1. Send an email from your Alibaba Health work email address to CS at AliHealthSharePlans@computershare.com.au to request a stock transfer-out.

Step 2. Receive an email reply from CS, which will detail the transfer steps. (An email example is as follows, for reference only.)

An email reply from CS

Step 3. Reply to the email from CS to confirm your intention to transfer the stocks and pay the transfer service fee (HKD 375) to the beneficiary account provided in the email from CS.

After completing the payment, reply to CS's email again and provide the payment receipt. Once CS receives your service fee, they will send you another email. This subsequent email will include details about your current broker and will ask for the receiving broker's information (listed below) and the number of shares you wish to transfer.

Receiving broker information

Broker name	Long Bridge HK Limited
Participant code	B02195
Account	Your Longbridge account number (starting with H)
Account name	LI XIAOHUA (the account holder's name in Pinyin)
Contact:	Settlement Department
Email	settlement@longbridge.hk
Phone	(+852) 35858944 / (+852) 35858915

A subsequent email from CS

Step 4. After your confirmation, CS will confirm your transfer-out broker details via email and provide the corresponding contact person, contact information, and expected settlement date of your current broker. (An email example is as follows, for reference only.)

Transfer-out broker details

Step 5. After completing the above steps, you can submit a stock transfer-in application on the Longbridge App according to the information provided in the email from CS.

Step 6. Once the above operations are completed, the brokers will contact each other to confirm the transfer. Please wait patiently. Once the other broker transfers the stocks out, Longbridge will deposit them into your account within 1–2 working days.

Notes:

Stock transfers between different brokers are limited to transfers between accounts under the same name.
Fees for stock transfer: Longbridge does not charge any fees. Fees may be charged by the broker who transfers the stock out.
Time required for stock transfer: The processing time depends on the other broker. Once the other broker transfers the stocks out, Longbridge will deposit them into your account within 1–2 working days.

Disclosures

This article is for reference only. The required confirmation information shall be subject to the actual display. The information in the guide above is for illustrative purposes only.

This article does not constitute any investment advice.