How to transfer stocks from Snowball X to Longbridge?

The process of transferring stocks from Snowball X to Longbridge mainly involves two steps: notifying Longbridge to receive the stocks and notifying Interactive Brokers (IB) to transfer the stocks out. Below are the detailed description for these two steps.

1. Notifying Longbridge to receive stocks

Step 1. Go to the Longbridge App > Portfolio > Transfer to submit a transfer-in application. If you have already deposited funds, select Portfolio > More > Share Transfer-In.

Step 2. Fill in stock transfer details. Select Snowball X as the transfer-out broker, enter the account holder's name and account number, click Next, and fill in the stock information.

Please note: Longbridge now supports entering the cost price per share (optional).

If not entered: The cost price per share will be calculated based on the closing price on the day the transfer is completed.
If you need to enter: Please enter the cost price you actually want to display. After the transfer is completed, profits and losses will be calculated based on the cost price you entered.
The cost price cannot be modified once it is entered. If you have any questions, please contact customer service.

Step 3. Confirm stock transfer details and submit the transfer.

2. Notifying IB to transfer stocks out

Step 1. Log in to the official website of IB to submit an application for transferring stocks out.

(1) Obtain IB login account information from Snowball X

Log in to Snowball X, select My > Account > Snowball X Backend System Account/Initial Password to query the Snowball X backend system account and initial password.

(2) Log in to the IB official website: https://www.interactivebrokers.com.hk/en/home.php

(3) Log in to your IB account

Use the obtained Snowball X backend system account and initial password to log in. If you have set a new password, use the new password to log in.

If the password is incorrect, you can click Forgot Password or call Snowball X/IB customer service to retrieve it. IB customer service phone: +86 (021) 60868586.

(4) Obtain IB account information

After logging in to the IB official website, the account number in the portfolio section is your IB account number. You can also obtain the U account number (this account information is required when submitting the transfer-in application to Longbridge) from the Snowball X app account.

Step 2. Submit instructions for transferring stocks out.

Hong Kong stocks

(1) Path: Transfer & Pay > Transfer Positions > Transfer Out > Basic FOP Transfer

(2) Broker information

Financial institutions	Long Bridge HK Limited
Your or your broker's account number at the above financial institution:	B02195+ Your Longbridge account number (starting with H), such as: B02195+H1234567
Account name	Your account name (in English)
Contact name	Settlement Team
Contact number	(+852) 3585 8944 / (+852) 3585 8915
Email	settlement@longbridge.hk

Click here to see the information required for stock transfer.

US stocks

Submit the application via the Message Center on the IB website.

(1) In the IB account, select Help > Support Center in the upper right corner.

(2) Select Message Center.

(3) Select Compose > New Ticket > Funds & Banking > Position Transfers.

(4) Fill in the new ticket and click Preview Ticket.

Subject: Transfer US position to another IB broker. Body: Please transfer the following share(s) to U11928885. Details listed as below: A/C Name: Long Bridge HK Limited. A/C No.: U11928885. Stock Name: XXX (Name of the stock to be transferred). Symbol: XXXX.US (Stock symbol). Quantity: (Number of shares). Settlement Date: When transferring US stocks, there is a time difference in communication between brokers. You are advised to set the settlement date to the next day (e.g., if you submit the transfer application to IB on September 20, set the settlement date to September 21) to ensure timely confirmation of your transfer. No change in beneficial owner (confirm that the transfer is between accounts under the same name). Account: Select your IB account (starting with U).

(5) After submission, IB will generate a ticket number. Please provide this ticket number to your Longbridge account manager.

After submitting the application in Message Center, wait for IB to contact you—some users will be notified to provide a letter of authorization. If IB contacts you, fill in and submit the letter. An example of the letter of authorization is as follows:

Letter of authorization

IB contact information:

IB Shanghai customer service	+86 (21) 6086 8586 (Monday to Friday: 09:00–18:00)
IB Hong Kong (China) customer service	+852-2156-7907 (Monday to Friday: 08:00–17:00)
Customer service for other regions	Click for details

After completing the above process, please wait patiently. The two brokers will contact each other, and once everything is confirmed, the stock transfer process will begin.

Notes:

Stock transfers between different brokers are limited to transfers between accounts under the same name.
Fees for stock transfer: Longbridge does not charge any fees. Fees may be charged by the broker who transfers the stock out.
Time required for stock transfer: The processing time depends on the other broker. Once the other broker transfers the stocks out, Longbridge will deposit them into your account within 1–2 working days.

Disclosure

This article is for reference only. The required confirmation information shall be subject to the actual display. The information in the guide above is for illustrative purposes only.

This article does not constitute any investment advice.