Fund FAQs

Q: How to choose the fund dividend method?

A：When subscribing for a fund, you need to select the dividend method (cash dividends or dividend reinvestment). Once selected, the dividend method cannot be modified.

Q: What is the cutoff time for placing a fund subscription order?

A: Orders submitted before 12:00 p.m. on each trading day can be processed on the same day. If the order is submitted after 12:00 p.m. or on a non-trading day (e.g. fund holidays or public holidays), the order will be processed on the next trading day.

Q: Does fund subscription support margin financing?

A: Fund subscription does not support margin financing. If the account currency is different from the fund currency, please perform currency conversion before submitting the fund subscription order.

Q: Is there any specific order for fund redemption?

A: As there is no specific order for redeeming funds, redemption shall be subject to the "Salable Fund Units" on the corresponding fund's page; proceeds from a successful redemption will be returned to the account from which the funds originated.

Q: After the fund is redeemed, when will the money available?

A: Fund sale requests must be submitted by 12:00 on T day; whereupon, the fund will calculate the net value on T day, and the relevant money will be credited to your account within 7 trading days.