Withdrawal notification time | Estimated arrival time |
09:00-15:30 on the trading day | Arrive as soon as within 2 hours after initiating withdrawal request |
Other session | Before 10:00 on the next trading day |
Note: Single withdrawal amount exceeding 1 million HKD / 150,000 USD requires manual approval. If the withdrawal application is submitted before 15:00 on the trading day, it is expected to be completed on the same day. If the withdrawal application is submitted after 15:00 on the trading day, it is expected to be completed on T+1 trading day. Please make arrangements in advance.
Withdrawal notification time | Estimated arrival time |
09:00-15:30 on the trading day | Arrive as soon as within 2 hours after initiating withdrawal request |
Other session | Before 10:00 on the next trading day |
Note: Single withdrawal amount exceeding 1 million HKD requires manual approval. If the withdrawal application is submitted before 11:00 on the trading day, it is expected to be completed on the same day. If the withdrawal application is submitted after 11:00 on the trading day, it is expected to be completed on T+1 trading day. Please make arrangements in advance.
Note: Single withdrawal amount exceeding 1 million HKD / 150,000 USD requires manual approval. If the withdrawal application is submitted before 11:00 on the trading day, it is expected to be completed on the same day. If the withdrawal application is submitted after 11:00 on the trading day, it is expected to be completed on T+1 trading day. Please make arrangements in advance.
1. Available Currencies for Withdrawal
The currencies that can be withdrawn are: Hong Kong Dollars (HKD) and US Dollars (USD).
The 'Withdraw Funds' page will display the maximum amount available for withdrawal. This maximum withdrawable amount refers only to the current currency and does not include amounts in other currencies. If other currencies have a negative balance, it will affect the maximum amount available for withdrawal in the current currency.
Please pay attention to whether the withdrawal currency matches the account type of your bank card. If the withdrawal currency is HKD and the account type of your bank card is USD, the withdrawal will not be possible and the system will prompt an error notice.
That is, the currency of the funds withdrawn must match the account type of your bank card:
If you withdraw Hong Kong dollars, the account type of your bank card must be an HKD account or an integrated account;
If you withdraw US dollars, the account type of your bank card must be a USD account or an integrated account;
If the information about the account type of your bank card is incorrect, you can edit it or change a bank card that matches the account type and currency. The procedure for editing bank card information is as follows:
If the bank card is not verified, bank card verification is required.
1) If you opened your account with CA certification and are prompted to verify your bank card, you can withdraw funds only after bank card verification. For details, please refer to Bank Card Verification Instructions.
2) If you opened your account via transfer verification and your bank card has not finished deposit verification, please complete the deposit verification before withdrawing funds, or you can change a bank card.
1. If you have activated the Cash Plus service, your withdrawal amount will be divided into cash withdrawable and maximum withdrawable.
2. If your withdrawal amount involves the Cash Plus balance, the system will automatically redeem funds from Cash Plus and submit a withdrawal request. It takes two business days for redeeming funds from Cash Plus and the funds can be withdrawn only after the redemption is successful. Therefore, the arrival time of the withdrawal is expected to be 2 business days longer than usual;
3. You can also manually redeem funds from Cash Plus and then withdraw funds separately after the redemption is successful.
Please refer to the maximum withdrawable amount on the 'Assets' - 'Withdraw' page. The following reasons may affect your available withdrawal balance:
You can check the detailed reasons for the rejection by clicking on the withdrawal record in the 'Withdraw' - 'Withdrawal History' section at the top right corner.
If the issue is due to incorrect bank card information, you can correct the details in the 'Assets' - 'Bank Card' section. After the modification, return to 'Assets' - 'Withdraw Funds' to resubmit your withdrawal application.
Longbridge does not charge fees, but banks may charge fees, which will be based on the actual amount credited to your account.
The withdrawal fee varies depending on the bank card used and the bank's policies. For more information, please see the withdrawal method and arrival time explanations provided earlier. It is recommended to choose Hong Kong bank card withdrawals in HKD, as we will prioritize matching with FPS for withdrawals.