A new account application may be rejected if we are unable to verify your identity, address, or other personal information, or if you don’t currently meet our eligibility requirements. This can happen if details provided in your application don’t match public records or if documents are incomplete. If your application was rejected, please double check that all information including your name, address, date of birth, and social security number are accurate and match any identity documents you have submitted. Once confirmed please correct any errors and resubmit your application for review. If you have any questions or need additional assistance, please reach out to our support team at support@longbridge.com.